Browsing Posts published by Monica

Monica here. Isn’t it great to hear from your customers? We, at Simplex-IT, get those “warm and fuzzy” feelings when a customer takes the time to email us positive feedback.

We started working with a new customer and this is what they had to say after the first day:

“THANK YOU, THANK YOU, THANK YOU!! We really appreciated all your assistance. It was refreshing to have  “hands-on” IT support vs. the usual “hands-off” approach that we have been met with in the past. This will be a little difficult at first having someone to discuss our issues and actually working with us but we will do our best not to get too silly about it.  Thanks again!” ~Karen from local company

Working with business owners to achieve their IT goals is what we continuously strive to accomplish. Thanks for the recognition and “pat on the back”!


Monica here. Learn about Microsoft Office 2013 at Hattie’s Cafe or connect with us online through Microsoft Lync .  As Bob would  say “the new Office 2013 will officially debut in, well, 2013.  But wouldn’t you like to see what’s new? ”

We’ll demonstrate the new features, how well it works on tablets, the tighter integration with Microsoft’s SkyDrive cloud storage, how it fits with Office 365, and licensing options.

Where:                Hattie’s Café, 164 N. Main Street, Hudson 44236

When:                  Wednesday, September 19, 2012 from 11:30am-1:00pm

Can’t make it to Hattie’s?  No problem, as we’ll be broadcasting this Lunchinar live through Microsoft Lync.  All you’ll need is an Internet connection and speakers attached to your PC.  But make sure you RSVP (at EventBrite link below) so we can send you connection information!

Use Eventbrite to RSVP:

As a bonus, we will be awarding door prizes of Windows 7 and Office 2010 to two lucky attendees.

Free food AND free software – how awesome is that!


Simplex-IT FoosballAlways trying to be “cutting edge”, we’ve opted into Eventbrite as a way for you to RSVP to our ever popular Community picnic. In case you’ve forgotten:

When: August 15, 2012

Time: 4PM-8PM

Where: Simplex-IT  5225 Darrow Rd, Hudson, OH 44236

We’ll bring:Hot dogs, Hamburgers, refreshments

You bring: Your appetite, Co-Workers, Friends, and a lawn chair

Please RSVP here:

Additional questions call John Harrow 234.380.1277 or email

Hope to see you on August 15th!



So you can’t physically make it to our next Lunchinar? No worries! Our next Lunchinar, “Social Media:Now What?”, is going to be streaming live online! We’ll be using Microsoft Lync to connect you to us live while the discussion and action is happening!

What do you need? Internet connection and computer speakers.

Cost? Free!

If you can’t come to Hattie’s Café (164 N. Main Street, Hudson) to interact with us, eat free food, and exchange great information, then being connected to us for free, is the next best thing.

When: Wednesday, July 18, 2012 from 11:30am-1:00pm

Where: Your computer or media device

If  interested in connecting with us for this exciting Social Media-what’s next lunchinar, email or call 234.380.1277 by July 17th. Come join the fun!

Hello, Monica here. Surprise! Facebook has changed your primary email to their Facebook domain account email.  It looks something like Yes, you weren’t notified of this either.

Why should you care? Well, the Plain Dealer, Janet Cho, came up with the why you should care. Basically, if you are used to getting your Facebook interactions through your Yahoo or Gmail account, it’s been switched to a Facebook domain account email that you’re not checking. Also, your Facebook domain account email is public.

The good news is that my friend, Sage Lewis, from SageRock Digital Marketing, has a blog posting to help you fix this latest Facebook email dilemma. He has a couple of solutions to get you back on your blissful way of communicating photos and what-not on Facebook again. Have a great day!

Just as the title indicates, Windows XP SP3 and Office 2003 support will be ending in April 2014.

Here at Simplex-IT we aren’t into extreme-isms (never in a bazillion years!). “The sky is falling the end is near!” or “If your systems work now there won’t be problems in the future” are two messages you won’t hear from us. As a business strategy, this support ending situation needs to be on your radar.

What does this mean? Some simple points:

  1. If you own the software license, you will still own it.
  2. If it works, odds are it will continue to work.
  3. If it doesn’t work or you have problems in the future, Microsoft will not provide any support or fixes.
  4. New features that come out from Microsoft or other vendors, you won’t be able to utilize.


Microsoft explains further, “Microsoft Business and Developer products, including Windows and Office products, receive a minimum of 10 years of support (5 years Mainstream Support and 5 years Extended Support), at the supported service pack level.” They continue, “To ensure you remain on supported versions of Windows and Office, you should begin your planning and application testing immediately to ensure you deploy before end of support.”

End of support means, “there will be no new security updates, non-security hotfixes, free or paid assisted support options or online technical content updates. Running Windows XP SP3 and Office 2003 in your environment after their end of support date may expose your company to potential risks, such as: Security & Compliance risks and Lack of Independent Software Vendor (ISV) & Hardware Manufacturers support.” Even some vendors in 2012 are now not supporting this environment. You can see Microsoft’s website for more detailed information regarding these risks and how they will help customers migrate. You even can download a free Microsoft Deployment Toolkit from their site.

Here’s the timeframe. If you do have Windows XP SP3 and Office 2003, you’ll be upgrading in the next couple of years…now or in the near future. Just don’t pretend it’s not coming. If you need help with your strategic plan, we can help you. Give us a call, 234-380-1277, or see our website.

The world is ending by the end of this year, according to the Mayans, so why are we discussing this anyhow? <g>

As a 411 and service to our followers, we just learned a supposed Russian hacker has leaked 6.5 million users and passwords from LinkedIn. Of course, there are over 150 million users on LinkedIn. But now would be the wise time to change your LinkedIn Password.

To change your password:
Log into LinkedIn. Up at the top right, locate your name. Hover over your name. Click on Settings. In the left column will be “Password change”. Click on Password change. Follow the instructions to secure a new password.

Here are some of the sites reporting the leak:

CNet News

I just changed mine. What are you waiting for?

Here’s updated information from the LinkedIn blog and about password changes.

One of my all-time favorite animating studios is Pixar. I’m sure I’ve seen everything they ever created. One of my favorite series is Toy Story. Did you know “Toy Story 2″ almost didn’t make it to the big screen?

The story goes, someone entered a code and the hard drive containing the Pixar story was automatically erasing the “Toy Story 2″ movie. There vanished Al’s Toy Barn, the characters, and Andy’s room, oh no! 20-30 people working for a solid year would have to recreate all the work that was erased in about 20 seconds.

Most of the film is gone. Gaylyn, the technical director of the film, thought “no worries” we’ll just go get the backup of the files. Moments later, the awful news arrived, the backups where bad. No backup was available to restore Woody, Buzz, Mr. Potato Head, Ham & Rex!

Luckily, Gaylyn was able to work from home to see her children, and “saved the day” with a backup of the movie data on her computer from home.

Moral of the story: You may think you have a backup, but it’s another thing to know you have a backup. Do you have multiple, separate backup devices or test your backups regularly? Do you even know what I’m saying? See Simplex-IT for your backup needs and concerns. We can help you! We make maintaining your network simple.

For your daily dose of humor, here’s the Pixar Studio Stories-Movie vanishes.

As our new Office Manager, of sorts, Monica Baird has a history of Project managing, Marketing, and Supervising Warehouse returns for a value add distributor of IBM & HP enterprise computer systems.  If you’d like to know more about her career, you can view it on Linked-In.

Monica Baird has lived in Northeastern Ohio most of her life, except when she went to college. She started out in Music Therapy and ended up with BSBA in Marketing from BGSU. Growing up, she took twelve years of classical piano lessons and dreamed of being a conductor. She realized that dream by currently sitting on the Board of Directors for Stow Symphony Orchestra as their Social Media Marketing person and videographer.

She’s a videographer, Citizen journalist and part-time staff member of the (Akron Digital Media Center) where she has videoed, edited, and produced 15 videos so far 2011-2012.

Lover of all nature trails in the Akron Metro Parks, she has two staffs and merit badges to prove her status of hiking the trails for 30+ years. Bucket list item is to hike all the trails in the US National Park system.

Monica is ambitious and has two blogs to write upon. One is where four ladies write about art and music locally and internationally. Next is LLC, in which she writes with Don Matis Jr about connecting Catholics with their faith, Catholic 12 Steps, and Happiness. Fun note: Don paints with his beard and sells his artwork on their site.

  • Favorite Movies: “The Miracle of Marcelino”, “Shop around the Corner”, & “Arsenic & Old Lace”
  • Favorite Media: “Dark Side of the Moon”, Tan Books, & Catholic Family News
  • Favorite Places: Hiking US National Parks, Lake Tahoe, Ca., Would like to travel all states in the USA