Browsing Posts tagged hudson ohio

Monica here. Isn’t it great to hear from your customers? We, at Simplex-IT, get those “warm and fuzzy” feelings when a customer takes the time to email us positive feedback.

We started working with a new customer and this is what they had to say after the first day:

“THANK YOU, THANK YOU, THANK YOU!! We really appreciated all your assistance. It was refreshing to have  “hands-on” IT support vs. the usual “hands-off” approach that we have been met with in the past. This will be a little difficult at first having someone to discuss our issues and actually working with us but we will do our best not to get too silly about it.  Thanks again!” ~Karen from local company

Working with business owners to achieve their IT goals is what we continuously strive to accomplish. Thanks for the recognition and “pat on the back”!


Monica here. Learn about Microsoft Office 2013 at Hattie’s Cafe or connect with us online through Microsoft Lync .  As Bob would  say “the new Office 2013 will officially debut in, well, 2013.  But wouldn’t you like to see what’s new? ”

We’ll demonstrate the new features, how well it works on tablets, the tighter integration with Microsoft’s SkyDrive cloud storage, how it fits with Office 365, and licensing options.

Where:                Hattie’s Café, 164 N. Main Street, Hudson 44236

When:                  Wednesday, September 19, 2012 from 11:30am-1:00pm

Can’t make it to Hattie’s?  No problem, as we’ll be broadcasting this Lunchinar live through Microsoft Lync.  All you’ll need is an Internet connection and speakers attached to your PC.  But make sure you RSVP (at EventBrite link below) so we can send you connection information!

Use Eventbrite to RSVP:

As a bonus, we will be awarding door prizes of Windows 7 and Office 2010 to two lucky attendees.

Free food AND free software – how awesome is that!


Steve here, I decided to setup a couple of servers here at Simplex World HQ with the new Microsoft Server 2012 OS. It comes available as both a Core Edition (no GUI) as well as the standard platform we’re used to, I setup both. A nice feature of 2012 is that you can use the Standard edition to easily remote manage other servers. You can do things like add/remove roles, join a domain, use in-depth management tools, and other misc. tasks. There are still things however that need to be done the old fashion way, such as setting a static IP.

The standard edition was somewhat familiar and simple enough to figure out:

While the core version is slightly less visually appealing and has less buttons to press -_-

Yes, that’s all there is. I needed to set a static IP address on my “core” edition and was used to doing so though the control panel…well there isn’t one. I did some research and found the commands I needed to do so through the command prompt:

#netsh interface ipv4 show interfaces
-Make note of the number shown in the Idx column of the output for your network adapter

For me, I wanted to configure my Intel card so I used Idx 17. From here we just needed to issue a few more commands and input the values I wanted:

     -netsh interface ipv4 set address name=”<ID>” source=static address=<StaticIP> mask=<SubnetMask> gateway=<DefaultGateway>

If you need to specify static DNS servers, there is a command for that as well:

     -netsh interface ipv4 add dnsserver name=”<ID>” address=<DNSIP>index=1


-ID is the number we used to identify our network card
-DNSIP is the IP address of the DNS server
-Index should be incremented each time if you have more than one DNS server you want to use and the order you want them in.

That’s it! The process is fairly simple if you know the right commands. I’ll continue to post things about Server 2012 as I run into issues.

Office 2013 LogoBob here.  The next version of Microsoft Office is here.  Mostly.  Sort of.

The first openly available version of the new Office, now officially called Office 2013, made its debut earlier this week.  Some of the key pieces of information about the new version:

  • You can have both worlds.  You can install the Office 2013 Consumer Preview (which is Latin for “Beta”) without removing your Office 2010.
  • A lot of the control/user interface changes are aimed at tablet users (not surprisingly).  Working with your fingers (thumbs specifically) through what’s called “touch mode” is aimed at the tablet folks.
  • You need to have Windows 7 (32 or 64 bit) or Windows 8 Release Preview (the latest “Beta” version).  XP or Vista?  Ah, no.
  • A majority of interface changes are for tablet users.
  • Word and Excel can both be used for presentations.  You’ll be able to share a document with another user, even if that person doesn’t have Word or Excel.
  • Images from the web can be put into documents without downloading and saving them.
  • Office will be tightly integrated with SkyDrive, Microsoft’s cloud storage offering.  For example, a document stored in SkyDrive can be opened by the same user on another workstation and will be bookmarked where the user left off.
  • Right now only Lync and OneNote are actually Metro-based applications.  Everything else still runs under Desktop Mode.
  • Release date?  Um, it’s called Office 2013, so that’s probably a first hint.
  • Thinking of buying Office 2013 when it comes out?  Get ready to download it.  Even stores won’t be carrying discs with the Office software.  You’ll buy a software license key, and then you’ll need to download it.

After using it for a couple of days on my Windows 8 tablet, I can say that it’s pretty stable, but the touch interface is a little…touchy.  More on that as I get more used to it.

Additional information:

Want to see more?  We’ll be demoing it at our annual picnic, Wednesday August 15th.  Plus our next monthly Lunchinar on Wednesday September 19th will feature Office 2013.  For more information on either event, contact John Harrow via email or call at 234.380.1277.


So you can’t physically make it to our next Lunchinar? No worries! Our next Lunchinar, “Social Media:Now What?”, is going to be streaming live online! We’ll be using Microsoft Lync to connect you to us live while the discussion and action is happening!

What do you need? Internet connection and computer speakers.

Cost? Free!

If you can’t come to Hattie’s Café (164 N. Main Street, Hudson) to interact with us, eat free food, and exchange great information, then being connected to us for free, is the next best thing.

When: Wednesday, July 18, 2012 from 11:30am-1:00pm

Where: Your computer or media device

If  interested in connecting with us for this exciting Social Media-what’s next lunchinar, email or call 234.380.1277 by July 17th. Come join the fun!

No, that’s not a misprint! Microsoft announced in late June their Office 365 suite of cloud services – Hosted Exchange, SharePoint and Lync – is being made available to qualified educational institutions for free! In addition to these cloud services, the entire Office 2010 Professional suite of desktop applications is being made available at a ridiculously low monthly subscription price. It’s such a low price in fact, one could argue it is the next best thing to being free!

For all the details of the Office 365 for Education offering, visit

If your educational institution already uses Microsoft’s Live@edu service, you should know that beginning this summer you will be automatically upgraded to the new Office 365 for Education. This upgrade will give students, faculty, and staff free access to the same versions of key Office 365 tools available to enterprises, extending your investment in Live@edu. Once again, this upgrade will be free.

For more information on the Live@edu-to-Office 365 upgrade, including Frequently Asked Questions, see the overview here:

In his blog entry of June 27, Anthony Salcito, Microsoft’s Vice President of Education for Worldwide Public Sector, stated “Students must be more than consumers. They need to be creators. They need to know how to communicate and collaborate with others. Office 365 is the best productivity experience that’s used all over the world and that companies are demanding expertise in. And there is no compromise for going to the cloud with Microsoft. The experience and features that you expect on the desktop and offline are also there in the cloud. Schools can connect all devices to the cloud, and every student and teacher regardless of location, to realize the potential of online learning.”

At Simplex-IT, we are always happy to answer questions and be of assistance in any way possible. If you’d like to know more about what Office 365 can do for you and your organization, don’t hesitate to call us.

Simplex-IT Summer Picnic

Actors Reenact 2010′s Picnic

Mark your calendars for August 15 from 4:00-8:00pm and join Simplex-IT as we welcome friends, clients, local business owners and fellow Chamber of Commerce members from Hudson, Streetsboro, Cuyahoga Falls and Akron. Once a year in August we forego our regular monthly business-oriented Lunchinar presentation in favor of an open invitation picnic celebration in the back yard of our Worldwide International Headquarters (5225 Darrow Road, Hudson). This year will be no exception.

Simplex-IT will be providing the beverages, hamburgers and hot dogs; you will be providing the essential “special ingredient” and camaraderie for which this annual event is becoming known. In addition to the abundant opportunities to network with your peers we will have assorted back yard games to test your skills. And for those who may be interested, we will also have available demonstrations of many of the information technologies Simplex-IT offers the business community throughout the year.

What should you bring? Your appetite, of course, a general sense of abandon and a lawn chair. That’s it! Plan on arriving early, staying late and having a good time!!

We do have one request. To ensure we have enough food and drink for everyone, we ask that you RSVP to or phone us at 234.380.1277.

Simplex-IT’s June 2012 lunchinar is somewhat a departure from our regular ‘general interest’ topics – yes, it’s a shameless self-promotion! Join Bob Coppedge as he steps you through the many services we provide our clients. You will learn how it benefits them AND adds value to their information technology.

For those of you who couldn’t join us in person you can now join the presentation by clicking on the thumbnail below. Of course, if you have questions as you listen don’t hesitate to contact us – by email: or by phone: 234.380.1277. We are always happy to help whenever we can!

You know those “Critical Updates” that pop up occasionally on your computer? The FBI says you should be very, very cautious about them, especially when using hotel Internet connections – or any public WiFi hotspots for that matter. It turns out these public networks, particularly ones with Open Access, aren’t secure, making them perfect for setting up these kind of attacks.

A recent article on TechRepublic reveals the scary truth about how cyber criminals are hijacking your computer by pretending to be legitimate updates, but actually install malware on your system instead.

Don’t get burned! To be safe when travelling, never update your software from an automatic prompt. Either wait till you are on a secure network or check to see if the update being offered is legitimate by checking for updates directly from the software itself.

And don’t skimp on the sun tan lotion!!

Brandon here! So I recently did some digging to get Lync working on the phones of my fellow Simplex colleagues and I thought you all might be able to get something out of this!

So here’s the situation. You have your shiny new Android/iPhone/Windows smartphone and your workplace is using Office365 (or if your company has a dedicated Lync server). You want to be connected to your colleagues at all times but it can tend to be difficult. You can always check your email, but maybe you need something faster. If you are at your computer you can start up Microsoft Lync and get connected, but what about when you are out and about?

For those who aren’t familiar with Lync, it’s a business tool to keep you in contact with your coworkers by syncing your Outlook contacts. It is fully featured to allow instant messaging, screen-sharing, video conferencing, file sharing, and more!

Well, your workplace communication on-the-go problems have been resolved. Upon the release of Lync, Microsoft also released an app for Android, iPhone (and iPad), and Windows Phone.

I’m going to show you how to properly configure Lync to work on your mobile device. For starters, you’re going to need to download the app onto your phone from the proper app store. You can search for the app on your phone, or go to the proper link provided below in your web browser.

Once you have installed the app, let’s open it up and take a look!

Once you are in the app, you will be at the login screen. In order for Lync to work properly, you have to mess with some of the settings. Depending on your phone, you may have to select the drop-down menu to view more options and details, or open your menu button, then select options from there. After you are viewing the options, the rest is easy. You must make the settings as such:

Internal discovery address:

External discovery address:

After you have changed your settings to be this, you can go back into the main screen and login using your email address and password! Easy, right? From the app you can message, call, and look at information for all of your Lync contacts!

Make note that this is not as fully-featured as the computer version as it has been trimmed down to bare essentials for mobile use.

If you have any problems with the Lync 2010 mobile client there is a Microsoft Support article for the Android and iPhone/iPad operating systems.